FAQ

Our products combine premium quality with thoughtful engineering to simplify your home life. From space-saving kitchen gadgets to designer home accessories, each item in our collection is carefully curated to offer both functionality and aesthetic appeal. Many of our products feature iconic designs that elevate everyday tasks.

Yes! We specialize in cohesive collections for kitchen organization. Browse our Kitchen Storage, Kitchen Cupboard Storage, and Drawer Storage sections for complete solutions. Our knife sets and chopping board sets are particularly popular among customers looking for matching, high-quality kitchen tools.

Absolutely. We have a dedicated Gift Ideas section featuring our most popular and beautifully designed items. From premium barware to iconic kitchen gadgets, our products make excellent gifts for housewarmings, weddings, or any occasion.

You can create an account during checkout by selecting “Create an Account” after entering your email address. Having an account allows you to track orders, save your shipping information, and view your order history.

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t been processed for shipping yet.

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout. All payments are processed through our encrypted payment system to ensure your information remains safe.

We offer two shipping methods:

Yes, we ship worldwide from our Dallas headquarters, except to certain remote areas and parts of Asia due to logistical constraints. If you’re unsure about delivery to your location, please contact our customer care team at [email protected] before placing your order.

Once your order ships, you’ll receive a confirmation email with tracking information. You can use this to monitor your package’s progress through the carrier’s website.

We stand behind our products and offer a 15-day return policy from the date of receipt. If you’re not completely satisfied with your purchase, please contact us at [email protected] to initiate a return. The item must be unused and in its original packaging.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method for returns.

Once we receive your returned item, we’ll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

Our customer care team is available via email at [email protected]. We typically respond within 24-48 hours. For faster service, please include your order number (if applicable) and a detailed description of your question or concern.

Our customer service team operates Monday through Friday, 9:00 AM to 5:00 PM Central Time. Emails received outside these hours will be responded to on the next business day.

Our headquarters is located at:
4665 University Street, Dallas, TX 97338, USA
All orders ship from our Dallas distribution center.